“HELP! I’m losing customers in the pandemic!” As a SaaS Coach, I worked very closely with a lot of software founders who are nervous that their businesses won’t ever recover from coronavirus. Customers are cancelling, accounts are drying up, and prospects are turning into dust. We have never seen a global economic meltdown quite like this one… so the concern
Take everything you think you know about sales teams… And get ready to throw it out the window. I mean it. Sales, as a concept, is still dragging a lot of dead weight from old-school sales gurus chanting “ABC – Always Be Closing!” The SaaS business model is being polluted by these old ideas that just don’t work. For decades,
A few weeks ago, I owned up to the biggest mistakes I made in my 20s… mistakes that cost me literally millions. This video is the sequel. Believe it or not, when I turned 30 I didn’t magically become an angel, with a perfect track record of success. (Shock! I can hear your gasps from here)
If you want to stop an investor like me dead in their tracks, show them these 7 numbers. With the right combination, they’ll fall over themselves to throw money at you. Beg to invest. Yes, even in the middle of a pandemic, when the world feels like it’s balancing on a knife’s edge… These 7 numbers will show me your
When you first came up with a price for your SaaS product, I bet you did one of 3 things: Picked a low number because “you’re just starting out” Matched (or beat) a competitor’s price Chose a number based on what you would spend How would you feel if I told you to take that price… and double it?
So here’s a crazy story…. In January, I started training for an Ironman 70.3 event. I had never done anything like this before in my life… and I knew it was going to be f-ing hard. I’m 6’3” and weighed 235lbs… I looked more like a linebacker than a skinny triathlete. An Ironman 70.3 (aka: Half Ironman) consists of a
I’ve got to come clean… I’m not a guru. I can’t read your future, don’t perform miracles, and I’m about as enlightened as a stick. I’m just a SaaS-obsessed business coach that has made WAY too many mistakes, enough to fill entire encyclopaedias of ‘what not to do’. But I did do something right:
How fast can you scale a software business? 0 – 150 employees in 12 months…? How would you even manage that?! For Elias Torres, the CTO and co-founder of Drift, and my latest guest on the Escape Velocity podcast… it was easy. Elias is the stuff of legends. He’s a machine. He’s been either the founder, CTO or VP of
Do you have your dream sales team yet? A team of high-converting closers who effortlessly book new accounts and funnel cash into your pockets until your revenue-pants are splitting at the seams? No? Neither did I.
“What the $%&# is a CSM… and how is that going to make me money?!” When I started out in business nearly 20 years ago, there was no such thing as a CSM. Those 3 letters just didn’t go together. Nowadays, most B2B SaaS businesses see a CSM as essential to scaling a business faster, reducing churn, getting greater customer
