The Guide To Retention as a Startup Founder (Internally & Externally)
Do you know the best and worst thing as a founder? It’s when your customers LOVE your product so much… That they NO LONGER need it. Yeah, that’s right… Good ol’ “happy churn”.
Do you know the best and worst thing as a founder? It’s when your customers LOVE your product so much… That they NO LONGER need it. Yeah, that’s right… Good ol’ “happy churn”.
Show me your beliefs, and I’ll show you your future. Here’s the deal, If you’ve ever found yourself taking one step forward but two steps back… Or felt that even when you’re trying your best, you struggle to get new habits to stick… Then it’s time to audit your beliefs, my friend.
Imagine going into business with your brother or sister. You start a SaaS with them, scale the company, and successfully exit. Then, because you loved it so much… You do it again. Insanity? Apparently not.
Little known secret… I got Mark Cuban to invest 250k in my company Clarity.fm… Without even meeting him.
Attracting and converting perfect-fit buyers is no walk in the park… Especially when your product is a marketplace for TWO very different customers. And your top paying customers come from Fortune 2000! These were the issues Leon was afraid of when we jumped on a call the other day. Leon @handshakr.com has built an awesome company that connects SMB technology
Business problems suck. But know what’s worse? Inner demons. I’m talking about the self-sabotaging habits that creep up just when you’re getting traction… Or those low energy days when you get up from your desk and wonder “what the heck did I even do today?”… Or when you wake up to a boatload of head funk or brain fog…
20 years ago, the words “Artificial Intelligence” were more common in Hollywood than in Silicon Valley. A.I. made for great sci-fi movies… but not for good software. At best, it was a dream of what the future may be. But now, in 2021, artificial intelligence is the hottest new tech trend.
Back in 2020, I decided to build a SaaS pond… …an online group where SaaS founders could hang out, connect with each other, and gain massive value… All for free.
If growing your SaaS means selling to Enterprise clients, then… I feel your pain. When you have enterprise clients, you can’t just build a simple sales funnel then kick back and relax… An enterprise contract for $10K to $20K is a little more involved than an advert >> sales page >> checkout…
If you’re trying to build a SaaS, you’re wasting your time. You should be building a TEAM. A team of talented developers, marketers, customer success agents and salespeople… Then that team will build your SaaS.